Project Plan: Muscat Hospital

1. Introduction

The present report comprises of a project plan for the development of Muscat Private Hospital’s new multi-speciality clinic. Muscat Private Hospital is a premier private hospital in Oman. It has been offering state-of-the-art medical services to people for the past two decades (Muscat Private Hospital, 2019). Its mission is to provide quality and ensure the wellbeing of its patients in care (Muscat Private Hospital, 2019). MPH is opening a new multi-speciality clinic in Al Khoud. The clinic will be situated at the ground floor of Al Manar building (Muscat Private Hospital, 2019). For the establishment of a new clinic, the first and foremost stage is project management and planning that involves budget allocation, project scheduling, quality and risk management for timely completion (Pinto, 2009). It will begin in July 2020 and end by December 2020. The completion of the project within the scheduled time is the priority. The allotted budget is 2000000 OMR in which the project must ideally be completed. The reserved budget is 600000 OMR.

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2. Objectives

The purpose of this project is to facilitate the residence of Al Khoud and adjacent areas with an additional option of a medical centre.

Specific To construct
Measurable A fully equipped and functional multi-speciality clinic in Al Khoud
Achievable Using financial, physical and human resources
Realistic Of Muscat Private Hospital
Time-Bound By 31 December 2020

Table 1: SMART objective

3. Project Team and Their Roles

To achieve the objectives of a project, collaborative teamwork is required. Each person is assigned roles and duties according to his/her expertise. Table 2 presents the project team and their roles and the work break down the structure of the project.

3.1. Project Board

Project board is chaired by the project sponsor and top management authorities who are responsible for the management of whole project, i.e. the progress, implementation and policy management of the project (Fredriksz et al., 2012).

3.2. Project Manager

Planning, designing, execution, monitoring and risk management of the project will be project manger’s responsibility (Callahan, 2011) and the appropriate use of resources and technical strategies. The project manager will be supervised by the project sponsor who will communicate with the project board (West, 2012).

3.3. Human Resource Department

The HR department will be responsible for the recruitment of employees who have maximum knowledge and skills in their area of expertise. It will provide training to the new employees to contribute to the efficacy of the project (Werner and DeSimone, 2011).

3.4. Procurement Team

The procurement team will be responsible for purchasing and providing raw materials and machinery needed to initiate the project.

3.5. Renovation Workers, Plumbers, Electricians and Painters

This group of workers will be responsible for the renovation of and physical environment of the clinic.

Project Multi-speciality clinic of MPH Project team responsible
1 Site selection Project sponsor, manager
1.1. Visiting the site
1.2. Purchasing the site
2 Procurement Procurement team, project manager
2.1. Procuring raw materials and machinery
3 Renovation of the site Project manager, renovation workers
3.1. Reception
3.2. Conference Room
3.3. Consultant’s Rooms
3.6. Waiting area
3.7. Faculty lounge
3.8. Toilets
3.9. Laboratory
4 Plumbing and wiring Project manager, renovation workers, plumber and electrician
5 Painting Project manager, construction workers, painter
6 Quality check Project manager, quality control team
6.1 Quality inspection
6.2 Make changes if needed

Table 2: Project team and their responsibilities

4. Stages of a project and key deliverables

4.1. Define the project: The first phase of a project is to define the project. By defining a project, it means to define the fundamentals or to map out the project, i.e. what is the problem that needs to be solved, who needs to be involved and what must be done (Heppelmann & Porter, 2016).

4.1.1. Determine the problem and set objectives: An issue that requires a solution for which a project is being designed must be identified to avoid any risks. Based on the problem identified previously, objectives of the project are determined. The projects’ success is measured by the accomplishment of its objectives (Heppelmann & Porter, 2016). SMART objectives of the present project are presented in Table 1.

4.1.2. Identify stakeholders: After setting the objectives, stakeholders will be identified i.e. people who might be affected by the project and its outcomes, who will provide resources, (time, space, people and money) and who will be benefited by the project (Heppelmann & Porter, 2016).

4.2. Design the project: In this phase, the project team is assigned, schedule, budget and resources are determined.

4.2.1. Project team: This phase involves assembling a team of skilled workers who will contribute to the success of the project and assigning them their roles and duties (Porter & Heppelmann, 2016). For the present project, the project team is presented in Table 2.

4.2.2. Schedule and budget plan: A realistic schedule and budget will be developed with the consideration of available resources and deadlines (Heppelmann & Porter, 2016). For the present project, the schedule is presented in Table 3 and the budget plan in Table 4. Gantt chart (Figure 3) specifically presents the schedule of the present project.

4.3. Implement the project: In this phase, the plan is set into action. This phase can be gratifying and frustrating at the same time. The details can often be tedious and overwhelming.

4.3.1. Monitor and control process: Project monitoring software system are mostly used for monitoring. A project manager must clarify the project team to provide timely information on the progress and problem that may arise (Heppelmann & Porter, 2016).

4.3.2. Report progress: Regular updates and progress status will be provided to the project board for. If any problem arises, the project board and top management will provide solutions (Heppelmann & Porter, 2016).

4.3.3. Problem management: A project manager will pay attention to signs of any emerging problems to avoid far-reaching consequences (Heppelmann & Porter, 2016).

4.4. Review the project: After the completion of the project, a review will be carried out to see what could be improved and fill any gap, as suggested by Porter and Heppelmann (2016).

4.4.1. Evaluate project performance: The progress of the team will be compared with the scope with which the team members agreed before the beginning of the project. It will inform how well the project has performed and gaps that need to be filled. The findings will be presented to the project board who will give their consensus.

4.4.2. Post-Evaluation: After the project will close, a post-evaluation will be scheduled to debrief the team about the documentation process. Post-evaluation will be an opportunity for learning and discovery; to find better ways to handle the problems in future.

5. Project time management

5.1 Activity list

Activity Start date Finish date No of days required
1 Site selection 18th July 2020 8th August 2020 20
2 Procurement 10th August 2020 14th August 2020 5
3 Renovation 18th August 2020 30th September 2020 44
4 Plumbing and wiring 9th October 2020 16th November 2020 39
5 Paint 19th November 2020 3rd December 2020 15
6 Quality check 10th December 2020 29th December 2020 20

Table 3: Activity list

The project is well-planned and will be completed within the estimated time, as shown in Table 3. It will be completed by 29th December 2020, but the clinic will become functional from mid of January 2020. Therefore, almost 15 extra days will be available as buffer time to ensure the quality of the project.

5.2. Work Breakdown Structure (WBS)

Work Breakdown Structure will be used to make the project effective, as shown in Figure 1

Figure 1: Work Breakdown Structure (WBS)

Network diagram and critical path

Network diagram presents how the project will be implemented and critical paths in it.

Figure 2: Network Diagram

The above diagram shows that the critical path in the present project will be the renovation of the ground floor where the clinic will be located, as the construction of the whole building can be affected.

Gantt chart

Gantt chart is a pictorial representation of project scheduling. It shows two activities which fall under the same schedule of time i.e. which can be completed simultaneously (Gido et al., 2017).

Figure 3: Gantt chart

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6. Budget cost

The costs estimation of the present project is provided below:

Activity Budget in OMR
1 Site selection 450000
2 Procurement 870000
3 Renovation 250000
4 Plumbing and wiring 130000
5 Paint 100000
6 Quality check 200000
Total 2,000,000

Table 4: Budget cost

The above table presents the cost that will be incurred in the completion of this project. It will be the project manager’s and higher authorities’ responsibility to ensure quality work within the estimated time.

7. Quality Plan

The quality plan will be used to inspect the renovation of the site along with other infrastructure developments. It involves assessing the entire plan, such as process and method involved (Reschke, 2013).

Quality Activity Id Product ID Testing Parameter Quality Method Producer Reviewer Approver Target Review Date Actual Review Date Result Target Approval Date Actual Approval Date Result
101 T101 Building Inspection Project Manager Project Board Project Board 2nd Oct 2020 4th Oct 2020 Pass 6th Oct 2020 8th Oct 2020 Pass
102 T102 Laboratory Performance Test Project Manager Project Sponsor Project Board 2nd Oct 2020 4th Oct 2020 Pass 6th Oct 2020 8th Oct 2020 Pass
103 T106 Infrastructure Inspection Project Manager Project Sponsor 2nd Oct 2020 4th Oct 2020 Pass 6th Oct 2020 8th Oct 2020 Pass
104 T103 Plumbing and Wiring Performance Test Project Manager Project Sponsor Project Sponsor 17th Nov 2020 18th Nov 2020 Pass Pass
105 T105 Paint Inspection Project Manager Project Manager Project Board Pass Pass

Table 5: Quality assurance plan

8. Project Risk Register

The risks which can potentially occur in the construction project can be analysed from the previously handled projects. Proper buffer time and reserve budget are allotted in this project to combat any unforeseen circumstances.

RISK LOG
Project: Status / Version:
Author: Date:  
Distribution:  
   
Ref. Date Raised Risk Description Probability (P) Impact (I) Risk Rating Managed Response
Action/Countermeasure Responsibility Review Date Status/ Review Comments
1 25th Aug 2020 Unavailability of suitable staff 1 1 Low Hire new staff Observe the working condition 1st Dec 2020  Completed
2 12th Aug 2020 Delivery of raw material will not be on time 2 2 Low Wait for the delivery of raw material  Useful for construction purposes 24th Nov 2020  Pending
3 18th Aug 2020 Low availability of expert who advise and reviews material 3 3 High  Hire new experts Provide proper guidance to the employees 24th Nov 2020  Completed
4 21st Sep 2020 Unavailability of some trained staff for pilot investigation 4 4 High  Wait for the trained staff They will judge whether the project will be beneficial or not in the future 24th Nov 2020  Pending

Table 6: Risk Register

Risks that are involved in this project are fire, electric breakdown and natural hazards (earthquakes), which can reduce the efficiency of the clinic by affecting the building’s structure. Therefore, management must acquire insurance for the recovery of the loss.

The risks associated with the following factors, which can impact the renovation project of the clinic, should be identified and alleviated.

Buffer time: Buffer time will be maintained to avoid the risk of human resources absenteeism and delay in project due to climatic factors.

Maintaining inventory level: The inventory must be maintained and orders should be placed before the raw materials get finished so that there will be the raw materials for continuous process.

Maintaining reserve budget: Reserve budget should be allotted for the project, which can be used for additional ad-hoc expenses.

9. Conclusion

Muscat Private Hospital will soon open a new multi-speciality clinic for the residence of Al Khoud and adjacent areas. For successful implementation of this project, collaborative teamwork is required. This report has feasibly analyzed the planning, designing, implementation, monitoring, budget and risks of the project. The control plan for risks and quality has also been presented. This analysis will provide a helpful execution of the project.

Bibliography

Callahan, K. R. 2011. Project Management Accounting: Budgeting, Tracking, and Reporting Costs and Profitability (Third Edition ed.). John Wiley & Sons.

Fredriksz, H., Hedeman, B., Heemst, G.V. van, 2012. Project Management Based on PRINCE2® 2009 edition. Van Haren.

Gido, J., Clements, J. & Baker, R. 2017 Successful Project Management. Cengage Learning.

Heppelmann, J. and Porter, M., 2016. The Four Phases Of Project Management. (online) Harvard Business Review. Available at: https://hbr.org/2016/11/the-four-phases-of-project-management (Accessed 10 April 2020).

Muscat Private Hospital. 2019. About MPH | Muscat Private Hospital. (online) Available at: https://muscatprivatehospital.com/about-mph/ (Accessed 10 April 2020).

Pinto, J. K. 2009. Project Management: Achieving Competitive Advantage And Ms Project. Pearson Education India.

Reschke, H. 2013. Dimensions of Project Management: Fundamentals, Techniques, Organization, Applications (Second Edition ed.). Springer Science & Business Media.

Werner, J.M., DeSimone, R.L., 2011. Human Resource Development. Cengage Learning.

West, M.D., 2012. Project Sponsorship: An Essential Guide for Those Sponsoring Projects Within Their Organizations. Gower Publishing, Ltd.

Whatley, P., 2014. Project Planning Handbook. Troubador Publishing Ltd.

Wysocki, R. K. 2011. Executive’s Guide to Project Management: Organizational Processes and Practices for Supporting Complex Projects (Fourth Edition ed.). John Wiley & Sons.

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