The present report comprises of a project plan for the development of Muscat Private Hospital’s new multi-speciality clinic. Muscat Private Hospital is a premier private hospital in Oman. It has been offering state-of-the-art medical services to people for the past two decades (Muscat Private Hospital, 2019). Its mission is to provide quality and ensure the wellbeing of its patients in care (Muscat Private Hospital, 2019). MPH is opening a new multi-speciality clinic in Al Khoud. The clinic will be situated at the ground floor of Al Manar building (Muscat Private Hospital, 2019). For the establishment of a new clinic, the first and foremost stage is project management and planning that involves budget allocation, project scheduling, quality and risk management for timely completion (Pinto, 2009). It will begin in July 2020 and end by December 2020. The completion of the project within the scheduled time is the priority. The allotted budget is 2000000 OMR in which the project must ideally be completed. The reserved budget is 600000 OMR.
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The purpose of this project is to facilitate the residence of Al Khoud and adjacent areas with an additional option of a medical centre.
|Measurable||A fully equipped and functional multi-speciality clinic in Al Khoud|
|Achievable||Using financial, physical and human resources|
|Realistic||Of Muscat Private Hospital|
|Time-Bound||By 31 December 2020|
Table 1: SMART objective
To achieve the objectives of a project, collaborative teamwork is required. Each person is assigned roles and duties according to his/her expertise. Table 2 presents the project team and their roles and the work break down the structure of the project.
Project board is chaired by the project sponsor and top management authorities who are responsible for the management of whole project, i.e. the progress, implementation and policy management of the project (Fredriksz et al., 2012).
Planning, designing, execution, monitoring and risk management of the project will be project manger’s responsibility (Callahan, 2011) and the appropriate use of resources and technical strategies. The project manager will be supervised by the project sponsor who will communicate with the project board (West, 2012).
3.3. Human Resource Department
The HR department will be responsible for the recruitment of employees who have maximum knowledge and skills in their area of expertise. It will provide training to the new employees to contribute to the efficacy of the project (Werner and DeSimone, 2011).
3.4. Procurement Team
The procurement team will be responsible for purchasing and providing raw materials and machinery needed to initiate the project.
This group of workers will be responsible for the renovation of and physical environment of the clinic.
|Project||Multi-speciality clinic of MPH||Project team responsible|
|1||Site selection||Project sponsor, manager|
|1.1.||Visiting the site|
|1.2.||Purchasing the site|
|2||Procurement||Procurement team, project manager|
|2.1.||Procuring raw materials and machinery|
|3||Renovation of the site||Project manager, renovation workers|
|4||Plumbing and wiring||Project manager, renovation workers, plumber and electrician|
|5||Painting||Project manager, construction workers, painter|
|6||Quality check||Project manager, quality control team|
|6.2||Make changes if needed|
Table 2: Project team and their responsibilities
4.1. Define the project: The first phase of a project is to define the project. By defining a project, it means to define the fundamentals or to map out the project, i.e. what is the problem that needs to be solved, who needs to be involved and what must be done (Heppelmann & Porter, 2016).
4.1.1. Determine the problem and set objectives: An issue that requires a solution for which a project is being designed must be identified to avoid any risks. Based on the problem identified previously, objectives of the project are determined. The projects’ success is measured by the accomplishment of its objectives (Heppelmann & Porter, 2016). SMART objectives of the present project are presented in Table 1.
4.1.2. Identify stakeholders: After setting the objectives, stakeholders will be identified i.e. people who might be affected by the project and its outcomes, who will provide resources, (time, space, people and money) and who will be benefited by the project (Heppelmann & Porter, 2016).
4.2.1. Project team: This phase involves assembling a team of skilled workers who will contribute to the success of the project and assigning them their roles and duties (Porter & Heppelmann, 2016). For the present project, the project team is presented in Table 2.
4.2.2. Schedule and budget plan: A realistic schedule and budget will be developed with the consideration of available resources and deadlines (Heppelmann & Porter, 2016). For the present project, the schedule is presented in Table 3 and the budget plan in Table 4. Gantt chart (Figure 3) specifically presents the schedule of the present project.
4.3.1. Monitor and control process: Project monitoring software system are mostly used for monitoring. A project manager must clarify the project team to provide timely information on the progress and problem that may arise (Heppelmann & Porter, 2016).
4.3.2. Report progress: Regular updates and progress status will be provided to the project board for. If any problem arises, the project board and top management will provide solutions (Heppelmann & Porter, 2016).
4.3.3. Problem management: A project manager will pay attention to signs of any emerging problems to avoid far-reaching consequences (Heppelmann & Porter, 2016).
4.4.1. Evaluate project performance: The progress of the team will be compared with the scope with which the team members agreed before the beginning of the project. It will inform how well the project has performed and gaps that need to be filled. The findings will be presented to the project board who will give their consensus.
4.4.2. Post-Evaluation: After the project will close, a post-evaluation will be scheduled to debrief the team about the documentation process. Post-evaluation will be an opportunity for learning and discovery; to find better ways to handle the problems in future.
|Activity||Start date||Finish date||No of days required|
|1||Site selection||18th July 2020||8th August 2020||20|
|2||Procurement||10th August 2020||14th August 2020||5|
|3||Renovation||18th August 2020||30th September 2020||44|
|4||Plumbing and wiring||9th October 2020||16th November 2020||39|
|5||Paint||19th November 2020||3rd December 2020||15|
|6||Quality check||10th December 2020||29th December 2020||20|
Table 3: Activity list
The project is well-planned and will be completed within the estimated time, as shown in Table 3. It will be completed by 29th December 2020, but the clinic will become functional from mid of January 2020. Therefore, almost 15 extra days will be available as buffer time to ensure the quality of the project.
Figure 1: Work Breakdown Structure (WBS)
Network diagram presents how the project will be implemented and critical paths in it.
Figure 2: Network Diagram
The above diagram shows that the critical path in the present project will be the renovation of the ground floor where the clinic will be located, as the construction of the whole building can be affected.
Gantt chart is a pictorial representation of project scheduling. It shows two activities which fall under the same schedule of time i.e. which can be completed simultaneously (Gido et al., 2017).
Figure 3: Gantt chart
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The costs estimation of the present project is provided below:
|Activity||Budget in OMR|
|4||Plumbing and wiring||130000|
Table 4: Budget cost
The above table presents the cost that will be incurred in the completion of this project. It will be the project manager’s and higher authorities’ responsibility to ensure quality work within the estimated time.
The quality plan will be used to inspect the renovation of the site along with other infrastructure developments. It involves assessing the entire plan, such as process and method involved (Reschke, 2013).
Table 5: Quality assurance plan
The risks which can potentially occur in the construction project can be analysed from the previously handled projects. Proper buffer time and reserve budget are allotted in this project to combat any unforeseen circumstances.
|Project:||Status / Version:|
|Ref.||Date Raised||Risk Description||Probability (P)||Impact (I)||Risk Rating||Managed Response|
|Action/Countermeasure||Responsibility||Review Date||Status/ Review Comments|
|1||25th Aug 2020||Unavailability of suitable staff||1||1||Low||Hire new staff||Observe the working condition||1st Dec 2020||Completed|
|2||12th Aug 2020||Delivery of raw material will not be on time||2||2||Low||Wait for the delivery of raw material||Useful for construction purposes||24th Nov 2020||Pending|
|3||18th Aug 2020||Low availability of expert who advise and reviews material||3||3||High||Hire new experts||Provide proper guidance to the employees||24th Nov 2020||Completed|
|4||21st Sep 2020||Unavailability of some trained staff for pilot investigation||4||4||High||Wait for the trained staff||They will judge whether the project will be beneficial or not in the future||24th Nov 2020||Pending|
Table 6: Risk Register
Risks that are involved in this project are fire, electric breakdown and natural hazards (earthquakes), which can reduce the efficiency of the clinic by affecting the building’s structure. Therefore, management must acquire insurance for the recovery of the loss.
The risks associated with the following factors, which can impact the renovation project of the clinic, should be identified and alleviated.
Buffer time: Buffer time will be maintained to avoid the risk of human resources absenteeism and delay in project due to climatic factors.
Maintaining inventory level: The inventory must be maintained and orders should be placed before the raw materials get finished so that there will be the raw materials for continuous process.
Muscat Private Hospital will soon open a new multi-speciality clinic for the residence of Al Khoud and adjacent areas. For successful implementation of this project, collaborative teamwork is required. This report has feasibly analyzed the planning, designing, implementation, monitoring, budget and risks of the project. The control plan for risks and quality has also been presented. This analysis will provide a helpful execution of the project.
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Muscat Private Hospital. 2019. About MPH | Muscat Private Hospital. (online) Available at: https://muscatprivatehospital.com/about-mph/ (Accessed 10 April 2020).
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